U-PASS Program:


  • Be a registered student at UTM
  • Must have a valid T-card for more than 24 hours
  • Paid or deferred your fees on Acorn
  • Not made to your Acorn account in the last 72 hours

Pick-Up Update:

The UTMSU will be continuing U-Pass distribution through mailing. Students who have not picked-up a U-Pass can request one to be mailed to their place of residence the last day to request a U-Pass to be mailed out is March 31. The last day to pick-up your U-Pass in-person is April 13. For more information please contact upass@utmsu.ca.

To request a card, please complete the U-Pass Mailing Form and submit all required documentation as stated by the form, no exceptions or substitutions will be accepted. Both the mailing form and documentation must be sent to upass@utmsu.ca. If you wish to have your U-Pass mailed before the winter break, you must have the completed form and documentation submitted to upass@utmsu.caThere is no guarantee your U-Pass will arrive in the mail prior to its expiration on April 30, because of this, in-person pick-up is recommended to ensure you receive it.

Students who require a replacement card or prefer to collect their passes in-person can do so by scheduling a pick-up time. Limited availability will be offered for in-person pickups or replacements; Tuesday, April 13 from 1:30 p.m. – 3:30 p.m. Replacements cannot and will not be mailed. For more information please contact upass@utmsu.ca

The replacement of a U-Pass costs $130.00.  

Mailing Documentation:

In-Person Pick-Up Form:

Membership Advisory – U-Pass Rebate and Summer 2021 U-Pass Program Cancellation

The UTM Students’ Union (UTMSU) and the UTM Association of Graduate Students (UTMAGS) have successfully lobbied Mississauga MiWay for a partial rebate of the U-Pass fee for all undergraduate and graduate students who were charged for this service during the 2020-2021 academic year. In light of the ongoing pandemic and due to the decrease in student riders, MiWay has agreed to a $95.00 rebate. 

This rebate will be applied to each eligible students’ ACORN account no later than February 28, 2021. If there are no unpaid charges remaining in a student’s account, UofT (UT) will pay out the balance to students with direct deposit information on ACORN in March 2021. Those without direct deposit information on ACORN at that time can submit a refund request to info.studentaccount@utoronto.ca.  If you have unpaid charges in your ACORN account (such as outstanding tuition, residence, library fines, etc.), UT will apply the rebate against those charges. For additional support please read the Frequently Asked Questions below.

In addition, the UTMSU and UTMAGS in collaboration with MiWay have made the decision to cancel the Summer 2021 U-Pass Program and its associated fee. This decision was made in light of the ongoing pandemic, the slow rollout of vaccines by the provincial government and the fact that 83 percent of summer school classes are currently anticipated to be fully online. The UTMSU will be administering transit bursaries from May to August to support undergraduate students who choose in-person or hybrid summer classes. 

The decision to continue the Fall/Winter 2021-2022 U-Pass Program will be made in April to allow for adequate planning. During this time of continued difficulty, the UTMSU encourages members to explore and access various cost-saving services and events including but not limited to bursaries, mental health support, the food centre and more. To find out more please visit www.utmsu.ca. For additional support, questions, and assistance please read the Frequently Asked Questions section or please contact upass@utmsu.ca.

Frequently Asked Questions for U-Pass Rebate and Summer 2021 U-Pass Cancellation

All undergraduate and graduate UTM students will receive this partial refund, regardless if you collected a U-Pass this academic year.

Since MiWay reinstated transit fares ahead of the Fall Semester and students are still using the U-Pass to travel across the city, MiWay would not agree to a full refund. Based on student usage, MiWay re-costed the program and agreed to a $95.00 rebate.

You will still be eligible for a partial rebate which will be lower than $95. Please email upass@utmsu.ca for more information.

All eligible undergraduate and graduate students will be receiving the $95.00 rebate. The rebate is being transferred via ACORN because the following situations make it difficult for the UTMSU to issue all 18,000 rebates:

  • Electronic funds transfers (ETFs) expire if students perceive it as spam
  • Cheques are stale-dated after six months. Cheques will need to be re-issued
  • The UTMSU cannot electronically transfer money to students without Canadian bank accounts
  • The UTMSU cannot mail out cheques to students living outside of Canada with no Canadian address
  • Under any of these circumstances, students will not be able to receive their rebate until the summer or when they return to Canada

To ensure that the money is returned to you in a timely manner, transferring the rebate via ACORN is the most efficient way.

Your revised invoice will list the initial U-Pass fee in full, then a reversal of that initial fee (similar to a cancellation), then the adjusted cost reflecting the $95.00 reduction. The invoice total should be $95.00 less than it was before the rebate was approved.

If you have a balance owing to the university (including outstanding tuition or residence fees from previous sessions), the rebate will automatically be used to pay the balance. This is in accordance with the University of Toronto’s protocol on fee payments. When you are no longer enrolled, any remaining balance owed to you will be issued by the University as a refund request. For additional information or support please contact Info.studentaccount@utoronto.ca.

The UTMSU advertises its bursaries through its website, newsletter and social media platforms. The transit bursary will be advertised during the Summer 2021 term. Please visit our platforms to find out more.